Support Portal

The Support Portal is the end-user support portal of the OneIoT Web platform. It is served under /support-portal/ and talks only to the UI Backend REST API.

What you can do here

The portal ships the following areas; which of them you see depends on your user group:

Area What it is for

Dashboard

The landing view after login, and the shell the other sections open in.

Device update

Firmware and configuration operations on individual devices.

Reports

Report views available to support staff.

System reports

System-level report views.

Settings

Portal and user settings available in this portal.

User management

Users, user groups and their permissions.