Friendly QoE Monitoring

Overview

Friendly QoE Monitoring is a part of the Friendly IoT Platform, which graphically represents monitoring data of various types of IT equipment by means of its web UI.

Friendly QoE Monitoring is capable of measuring a quality of service of Data, VoIP and IPTV services at the subscriber’s endpoint. Based on the unique QoE technology that facilitates the monitoring of millions of devices, Friendly QoE Monitoring detects service degradation and generates relevant alerts.

Key Capabilities

  • KPI Monitoring — Real-time KPI measurements, QoE data history, pattern and trend analysis

  • Threshold Alerts — TCA (Threshold Crossing Alerts) with configurable conditions and severity levels (Critical, Major, Minor)

  • Device Diagnostics — FCC diagnostics (speed tests, IP ping), Wi-Fi neighboring diagnostics, trace route, UDP echo

  • Reporting — Comprehensive reports with CSV export

  • Integration — REST API, SNMP messaging, direct database access

Documentation

Technical Documentation

Installation, architecture, database configuration, testing, REST API, and troubleshooting guides for developers and system administrators.

Concepts

QoE monitoring types, data collection flows, ClickHouse database structure, and advanced features such as FCC and Wi-Fi diagnostics.

User Guide

Dashboard, alarms, single device monitoring, device groups, KPI management, reports, settings, and user management.